Privacy Policy

Last Updated: July 9, 2025

EliteOps (“EliteOps,” “we,” “us,” or “our”) values your privacy and is committed to protecting your Personal Information. This Privacy Policy describes how we collect, use, share, and protect your information through our website, services, and other interactions.

1. What is Personal Information?

“Personal Information” refers to information that identifies you directly or when combined with other data. Examples include your name, email address, phone number, IP address, and job title.

This Policy does not apply when we process Personal Information on behalf of our customers through our cybersecurity services. In those instances, our customers control what information is collected and how it is used. For any such processing, please contact the respective customer organization directly.

2. Types of Personal Information We Collect

a. Information You Provide

  • Contact Information: Name, company name, job title, email address, phone number, and other details provided via web forms, email, events, or meetings.

  • Event Participation: We may collect or record information when you register for or attend in-person or virtual EliteOps events.

  • Job Applicants: If you apply for a role, we may collect information related to your application, such as employment history or education.

b. Information We Collect Automatically

  • Log Data: IP address, browser type, device information, pages visited, time spent on the site, and interactions with emails or site features.

  • Cookies and Tracking Technologies: We and our service providers may use cookies, pixels, and similar technologies to improve your browsing experience, personalize content, and measure the effectiveness of our marketing. You can manage cookie preferences through your browser settings.

  • Location Data: Based on your device or browser, we may collect geolocation data if enabled.

  • Social Media: If you interact with us via social media or click a plugin, those networks may collect data per their respective privacy policies.

3. How We Use Personal Information

We use Personal Information to:

  • Provide and secure our services and website;

  • Communicate with you, including for marketing, product updates, and customer support;

  • Customize and improve your experience;

  • Conduct analytics and research;

  • Recruit and manage personnel;

  • Fulfill legal and contractual obligations.

We may also use Personal Information for other purposes consistent with the context in which the data was provided or with your consent.

4. Sharing of Personal Information

We do not sell your Personal Information. We may share it in the following scenarios:

  • Service Providers: With third parties that help us operate, host, analyze, or market our services. These providers are contractually obligated to handle your data securely.

  • Business Partners: If you opt in to receive communications, we may share your information with trusted partners for joint marketing purposes.

  • Event Sponsors: If you register for a co-hosted or sponsored event, your information may be shared with sponsors as indicated at registration.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, Personal Information may be transferred as part of that transaction.

  • Legal and Safety Requirements: To comply with legal obligations, protect rights and property, and ensure safety of users and others.

5. Data Retention and Security

We retain Personal Information for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law. We use commercially reasonable measures (including encryption and access controls) to safeguard your information. However, no system is completely secure. Please exercise caution when sharing personal data.

6. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete your Personal Information;

  • Withdraw consent or opt out of marketing communications;

  • Restrict or object to certain uses of your data.

To exercise your rights or update your preferences, please contact us at:

📧 info@eliteops.io
📞 (412) 204-7325

7. Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect Personal Information from minors. If you believe we have inadvertently collected such data, please contact us so we can delete it.

8. Changes to This Policy

We may update this Privacy Policy periodically. If we make material changes, we will notify you via our website or other appropriate channels. We encourage you to review this Policy regularly.

9. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact:

📧 info@eliteops.io
📞 (412) 204-7325