Execution and Outcomes as a Service
The model for how customers, software manufacturers, and partners work together is outdated and broken. It's full of friction and market inefficiencies that negatively impact the ability of IT teams to execute effectively and add value to the business. Focusing on providing business outcomes in the security and observability sectors, we bring practitioners and technical experts closer to you while reinvesting money back into your teams to uplevel your talent.
Security always starts with data — visibility, and data are the only way to understand your organization's security posture. However, data collection without a holistic and structured approach can do more harm than good. Security, Data, and Observability should work in concert, but they are usually siloed, isolated, and supported by their own people, processes, and tooling. The positive interrelationship among these three disciplines impacts your ability to secure, prevent, control, remediate, and respond just as much as it impacts your ability to change, grow, transform, and delight your customers. EliteOps brings this unique point of view to all of our client work.
Strategic Synergy
Engineering-Driven Solutions
Evolving Partnerships: The EliteOps Difference
-
Focus
Specializing in a cohesive approach to security, data, and observability, we unify these often-siloed areas to empower your IT team, enhancing your security posture with targeted, expert-driven solutions.
-
Process
Our streamlined process focuses on Realization or Transformation, swiftly evaluating and guiding you with clear, action-driven pathways to optimize your current assets or evolve strategically in our specialty areas.
-
Market Motion
Led by technical experts, not salespeople, our model prioritizes engineering acumen to deliver solutions. Our approach ensures a higher ratio of dedicated experts to customer accounts for deeper, more impactful engagement.
-
Pricing
Transparent and customer-first pricing structures eliminate industry inefficiency. We offer clear transaction fees, audit rights to our books, and flexible procurement options, aligning our financial interests with your success.
-
Value Provided
While the market clings to transactional engagements, we deliver value beyond transactions, focusing on technical, operational, and business outcomes. Rejecting the outdated deal registration tax, we concentrate on deploying and operationalizing technology that drives your success.
-
Accountability
We put skin in the game with Results Contracting, unlike competitors who offer little beyond lip service. If outcomes don’t align with our guidance, we hold ourselves financially accountable—a testament to our commitment to your success.
-
Partnership Friction
In a sector rife with red tape, EliteOps streamlines your journey. We minimize partnership friction through a model built on technical excellence and customer empowerment. Our deep specialization and expert partnerships enable rapid, frictionless project advancement without bureaucratic delays.
-
Customer Investment
Our EliteCred system rewards you consistently, converting resale transactions into credits for training, skill development, or additional projects. This programmatic investment in your team’s growth exemplifies our commitment to your evolving success.
Steve Rocco, Director of IT Security, Matthews International Corporation
”One of the things that sets EliteOps apart is their unwavering dedication to innovation. They are constantly pushing the boundaries of what's possible in their industry, and it's evident in the cutting-edge services that they offer.
The technical expertise that EliteOps employs leaves no doubt that their holistic approach to providing their customers with the most thorough technical solutions is the highest priority.
In today's competitive market, EliteOps is a shining example of a company that combines innovation and technical wherewithal to deliver an outstanding experience.”
Our Specialties
Our team is not only skilled in managing any security project like a traditional reseller, but we also excel in specific areas where we can take a project from a mere concept to full operationalization and management. Here are our specialties where we shine the brightest:
Secure Access Service Edge
Cloud Security
Secure Data Optimization & Visibility
Our Strategic Partnerships
Enabling Veterans in the Workplace
We're at the forefront of facilitating veterans' seamless transition into the civilian workplace after military service. We don't just offer jobs; we provide training for veterans to step into their desired roles in sales, marketing, architecture/engineering, or managed services. Leveraging the unparalleled project management skills acquired in the military, we position you to thrive from day one. Together, we embark on a comprehensive two-year training journey, investing in mutual growth and success.
Benefit from competitive compensation, top-tier training, and a clear path to your dream job.
Meet Some of Our Team
-
Mark Gilliland
PRINCIPAL SOLUTIONS CONSULTANT
Mark has 12+ years in tech, spanning IT Consulting to Cybersecurity. Passionate about innovation, he balances his digital expertise with family time and a deep love for muscle cars. Whether tuning his car or diving into tech, Mark's dedication is evident.
-
Tom Spears
NETWORK SECURITY PRINCIPAL
Thomas boasts 20+ years in cybersecurity, driving transformational change. Beyond his tech prowess, he holds a background in jazz history and performance, showcasing his diverse passions and expertise.
-
Michelle Gilliland
FIELD MARKETING MANAGER
Michelle is a seasoned professional in Marketing, PR, and Writing. With a knack for forging meaningful connections, she's dedicated and hardworking. Her editorial skills were showcased during her 3.5-year tenure as the Editor-in-Chief for The Clarion Call.