Start with Clarity: The EO Recon™ Assessment

A no-cost, engineering-led health check evaluation of your Zscaler environment designed to surface issues, gaps, and improvement opportunities fast.

Clarity First. Then Execution.

EO Recon™ is our Zscaler-specific discovery assessment that gives your team a clear understanding of what’s working, what’s not, and how to move forward, whether you’re cleaning up a legacy deployment, planning a redesign, or just want a second opinion.

It’s our version of a “health check”, but built with strategy, architecture, and operational insight baked in.

From Findings to Fixes: What You’ll Walk Away With

EliteOps Health Check Hub

How It Works

EliteOps will work with your teams to conduct a Health Check Assessment. The remote engagement starts with a detailed review of your current deployment via a screen-sharing session. This is followed by a review of your system's components and interviews with your team to understand your setup better. Your dedicated engineer will work with your teams to review configuration settings and perform an in-depth analysis based on our proprietary health-check process. Additionally a review of the workflows, people process, and operational practices will also be conducted.

After gathering all necessary information, our team will compile a comprehensive health report. Finally our team will review the findings with you and discuss a best approach for each of our recommendations.

[OPTIONALLY] you can also elect to hire our team to fix the findings — however there is no obligation to do so.

A business meeting plan infographic with three stages: 1. First Meeting - meet the team, review goals, set calendar cadence; 2. Discovery Sessions - 60-120 minutes each, deep dive, gather insights; 3. Recap Meeting - review findings, discuss solutions, provide non-obligation quote.

Over 3 Weeks

  • First Meeting: Meet the team, review high-level goals, and set a calendar cadence.

  • Discovery Sessions: Two in-depth sessions (60-120 minutes) to explore your environment and gather insights.

  • Recap: Final meeting to review our findings, discuss solutions, and provide a quote for the work.

    At the end of workshop you’ll receive a detailed proposal with our findings as well as recommendations for what to fix. We also include a quote for our services to complete the work for you.

There’s no commitment—and the entire process is free.

Health Check Scope

The health check includes a review of things like:

A table with two columns labeled 'Category' and 'Details'. The table lists various system management topics such as 'System Architecture', 'High Availability', 'Disaster Recovery', 'System Capacity', 'Future Sizing', 'Role-Based Access Control', 'Version Control', 'Update Process', and 'Roll-Back Process' with corresponding descriptions.

Out of Scope

While engaged in the workshops our team will not make any changes in your environment. At the end of the engagement the summary report will include all findings along with recommendations. Should the customer want to implement those recommendations they can do so on their own, or provide a work order for the quote provided by EliteOps along with the summary report.